Liberty – the first non-life insurer in Vietnam to achieve double awards at the Financial Services Awards 2021

– Liberty Insurance is proud to be the only insurance company in Vietnam honoured with two prestigious awards at the Financial Services Awards 2021 namely the Non-life Insurance Company with outstanding Products and Services Innovation with the product: Liberty Car Insurance Comprehensive Package – Liberty AutoCare; and the Non-life Insurance Company with the Highest Customers’ Satisfaction on Digital Experience at the virtual award ceremony held on October 7, 2021.

The Financial Services Awards 2021 (FSA) is a prestigious annual awards organised by IDG Vietnam to honour the best and most accomplished securities trading and insurance service providers in Vietnam. Award-winners are selected based on the excellence of their services and contributions to the development of the overall securities - insurance sector and the Vietnamese economy.

The Financial Service Awards 2021 is being held as a virtual event

According to the “Digital 2021” annual report jointly conducted by WeAreSocial and Hootsuite, more than 70 percent of the Vietnamese population use the internet. This signifies opportunities for businesses to introduce new, digitally-enhanced and innovative services and contributes to the development of the insurance in Vietnam. Seizing this opportunity, Liberty Insurance was one of the first insurance companies to support customers to purchase insurance packages online since 2010, receiving resounding positive feedback from customers, intermediaries, partners, and the industry.

Since then, Liberty Insurance has remained a pioneer in developing and applying contemporary technologies to meet clients’ diverse needs and improve the customer journey.

Mr. David Ariff Chan, General Director and Head of Distribution of Liberty Vietnam, shared "Liberty Insurance will continue pursuing digital transformation and elevating user experiences with new technologies and more flexible and innovative insurance packages to best suit our customers. Above all, Liberty Insurance is confident that our new and improved products provide excellent protection and support for our customers and bring peace of mind in their time of need. This will not only build trust among customers but also help Liberty Insurance grow our footprint in the Vietnamese insurance market.”