General Insurance Claim

Claim for General

General Claim Process

Each claim is different, let us guide you through your claim:
Applicable to Consequential Loss, Fidelity Guarantee, Money, Property All Risks, and Public Liability Insurance

STEP 1

Notify the relevant authorities (i.e. firefighters, and medical services) for assistance

Step 1
STEP 2

To the best of your abilities, take the necessary precautions to minimise the extent of any further loss or damage

Step 2
STEP 3

Report the loss to Liberty Insurance's 24/7 Customer Service Center at 1800 599 998 and follow the instructions

Step 3
STEP 4

File your claims

Fill in Claim Form and submit it to us with the supporting documents.

Step 4

Frequently Asked Questions (FAQs)

  1. What are the supporting documents required for claims on Property Insurance, Fire and Special Perils Insurance, and Property All Risks Insurance?

  2. What are the supporting documents required for claims on Liability Insurance, Public Liability Insurance, Product Liability Insurance, Professional Liability Insurance?

  3. What are the supporting documents required for claims on Cargo Insurance?

  4. What are the supporting documents required for claims on Construction/Installation Insurance?

  5. What are the supporting documents required for claims on Engineering/Machinery/CPM Insurance?