Claim for General
General Claim Process
Each claim is different, let us guide you through your claim:
Applicable to Consequential Loss, Fidelity Guarantee, Money, Property All Risks, and Public Liability Insurance
STEP
1
Notify the relevant authorities (i.e. firefighters, and medical services) for assistance
STEP
2
To the best of your abilities, take the necessary precautions to minimise the extent of any further loss or damage
STEP
3
Report the loss to Liberty Insurance's 24/7 Customer Service Center at 1800 599 998 and follow the instructions
STEP
4
File your claims
Fill in Claim Form and submit it to us with the supporting documents.
Frequently Asked Questions (FAQs)
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What are the supporting documents required for claims on Property Insurance, Fire and Special Perils Insurance, and Property All Risks Insurance?
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What are the supporting documents required for claims on Liability Insurance, Public Liability Insurance, Product Liability Insurance, Professional Liability Insurance?
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What are the supporting documents required for claims on Cargo Insurance?
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What are the supporting documents required for claims on Construction/Installation Insurance?
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What are the supporting documents required for claims on Engineering/Machinery/CPM Insurance?