Liberty Mutual Insurance Group

In business since 1912, and headquartered in Boston, Liberty Mutual Insurance has over 100-year history in the general insurance industry in the United States and worldwide.

Liberty Mutual Insurance is the world-acclaimed group with over 45,000 people in 27 countries and economies worldwide. The group is the 5th largest global property and casualty insurer based on the 2022 gross written premium and rank 86th on the Fortune 100 list of largest corporations in the US based on 2022 revenue.

About Liberty Insurance in Vietnam

Liberty Insurance Vietnam (LIV), a leading non-life insurance company, was one of the first insurers to come to Vietnam in 2003. Inheriting from the group’s expertise, LIV brings international standard products, contributing to improving life quality and better protection for the Vietnamese.

In Vietnam, Liberty Insurance positions with a unique proposition in the non-life insurance market with advanced technology, an easy and safe online insurance purchasing platform, and a fast and efficient claim process. At every Liberty Insurance office, anywhere in the world, customers are always served by a qualified, experienced and dedicated team. 

Every Liberty’s insurance product has been developed from thorough studies and diligently designed for the Vietnamese people. Liberty insurance products help ensure better life, serving all lifestyle needs with a wide range of products such as comprehensive auto, home, medical, travel, property and liability insurance products via traditional, direct and online channels at a reasonable premium. Liberty Insurance is highly recognised for our service quality. It is the first choice for customers to seek practical insurance solutions to protect against unexpected risks and the joy of life.

In 2023, Liberty Insurance is headquartered in Ho Chi Minh City, with 9 branches and offices in Ha Noi, Hai Phong, Thai Nguyen, Nghe An, Danang, Dong Nai, Can Tho, Binh Duong, and Hai Duong.

Liberty Insurance is honored to be awarded the “Top 10 Most Reputable Non-Life Insurance Companies in Vietnam” accolade in 2018, 2019, 2020.

Liberty became the first non-life insurer in Vietnam to achieve 4 Financial Services Awards by IDG Vietnam in 3 consecutive years in 2021 - 2023, an annual award hosted by IDG International Data Group in the Vietnam Financial Services Forum framework. The awards aim to identify and honor financial and insurance services providers with outstanding performance and contributions to the finance and insurance industry development.

• Non-life Insurance Company with Outstanding Products and Services Innovation - with the product: Liberty Car Insurance Comprehensive Package - Liberty AutoCare (2021)

• Non-life Insurance Company with the Highest Customers' Satisfaction on Digital Experience (2021)

• Non-life Insurance Company with Outstanding Innovative Products and Services (2022 - 2023)

In Asia, Liberty Insurance becomes the first non-life insurer in Vietnam with four wins at the Insurance Asia Awards over two consecutive years:

• International General Insurer of the Year – Vietnam (2022 - 2023)

• Auto Insurance Initiative of the Year – Vietnam (2022 - 2023)

In 2023, Liberty Insurance becomes the first Vietnamese non-life insurer to receive ‘Best Companies to Work for in Asia’ award.